Forrester says that by 2016, 196 million U.S. consumers will be using a personal cloud service (“P Cloud”), of which 97 million will pay for the service, either via subscription or one-time purchase. They will revolve around Microsoft, Google and Apple.
Smart integration will finally deliver self service technology. We have been talking about smart computing for a while; however I believe the next big thing is smart integration. What I mean is the ability for apps (mobile or desktop) to seamlessly discover integration points and protocols and work together. This will allow business professionals of the future (who grew up tech savvy) to self-service in ways centralized IT simply cannot keep up with.
“Increasingly, we find that clients are using the very presence of alternatives as a way to gain leverage in Office upgrade negotiation.”